Returns & Repairs

Changed your mind? Return your order within 10 days of delivery - as long as you havent used or opened it.

  • Return your product to us within 10 days of delivery - as long as you haven't used it already or opened it.
  • All returns will be will be subject to a 25% restocking charge and delivery/collection charges. Factory order items are not returnable. Please read our terms and conditions for clarification.
  • Please ensure you follow our returns procedure – in the first instance email our returns team on sales@thecateringsuperstore.com to obtain your return authorization number and details on how to return your product.

 

Warranty Repairs

In the unlikely event that a product fails during its warranty period please email our returns team on sales@thecateringsuperstore.com and we will arrange an immediate repair.

Please ensure you have your order no, model number and serial no to hand before calling to speed up the repair process.